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International Van Lines vs Crown Relocations: information from the recorded public sources
Compare the factsInternational MovesInternational Moves
OverviewInternational Van Lines offers international household-goods moving and domestic moving services. It says it operates its own trucks and crews and also works with carrier partners and service providers. The company offers international ocean and air freight options, subject to confirmation for the specific move.Crown Relocations offers coordinated international household moves, including packing, handling, transport and storage. It describes using Crown crews and vehicles where possible, with a dedicated move manager; the companies and contractors involved can depend on the particular move.
Role & work
  • This detail was not established in the sources reviewed; confirm the applicable terms before booking.
  • Carrier and logistics provider using partners: IVL says it has its own fleet and in-house crews and maintains household-goods broker authority. Its terms also describe a network of carrier partners and service providers. The federal snapshot separately verifies household-goods motor-carrier authority for the entity under the listed USDOT number; broker authority was not independently verified.
  • IVL says its own crews operate its trucks and it also works with carrier partners and service providers. It offers international ocean and air freight arrangements. Which company packs, collects, transports, clears customs, stores, and delivers a particular shipment is not established by the checked pages; ask for each responsible party in writing.
  • Full-service international moving and relocation
  • Moving and relocation provider with its own stated facilities and equipment, rather than merely an advertised marketplace. Crown says it uses its own crews and vehicles wherever possible. Its New Zealand contract permits use of outside contractors and transport companies. The legal carrier or broker classification for a particular entity or route was not independently verified.
  • Crown advertises door-to-door international packing, handling, transportation and storage and says it assigns a dedicated move manager for each relocation. Crown says it uses its own crews and vehicles wherever possible; the New Zealand contract allows other contractors or transport companies to perform some or all of the work. Ask which legal company and crew will handle each stage of your route.
Services & transport
  • International ocean freight and air freight options, with a customized shipping plan according to the provider.
  • Online and telephone requests for an international moving quote.
  • Domestic moving services as well as international relocation coordination.
  • IVL says it operates trucks and in-house crews and works with a network of carrier partners and service providers.
  • Crown describes door-to-door packing, handling, transportation and storage for international moves.
  • Crown says it provides a dedicated move manager for each relocation.
AvailabilityIVL says it provides national and international logistics to and from 150 countries. The checked pages do not establish availability for every origin, destination, date, or service level; request confirmation for the exact route.Crown describes an international network of offices and facilities and advertises international moving. A network presence does not establish service on every route or at every address. Confirm the origin, destination, dates, access and available services with the relevant local Crown entity.
Quote & pricingRequest a quote online or by phone. IVL's website terms describe online, telephone, and email quotes as non-binding estimates and say final pricing is set by the written moving contract and can vary with disclosed factors. Its general international guide says quotes are based on shipment volume or container size. Ask for an itemized written estimate and confirm whether customs clearance, destination pickup, and port charges are included.Request an individualized estimate; standard pricing was not established in the reviewed sources. Crown's estimate guide discusses transport mode, destination, customs and storage as factors to review when assessing the move and its costs. Its New Zealand contract says changes in specified rates and charges can result in additional costs and that customs duties, quarantine costs, storage and insurance premiums are excluded unless expressly stipulated in the signed quote. Those local terms may not govern another contract; ask for an itemized quote and its change and exclusion rules.
StorageStorage is not detailed in the reviewed listing. Ask whether it is offered, its terms and its cost.
  • Crown describes door-to-door packing, handling, transportation and storage for international moves.
  • Crown's international-estimate guide discusses customs-clearance assistance and storage where needed; confirm that the requested services are included in the individual quote.
Listed options & features
  • International ocean freight and air freight options, with a customized shipping plan according to the provider.
  • Online and telephone requests for an international moving quote.
  • Domestic moving services as well as international relocation coordination.
  • IVL says it operates trucks and in-house crews and works with a network of carrier partners and service providers.
  • Crown describes door-to-door packing, handling, transportation and storage for international moves.
  • Crown says it provides a dedicated move manager for each relocation.
  • An inventory can record estimated volume and weight and items needing special care.
  • Crown's international-estimate guide discusses customs-clearance assistance and storage where needed; confirm that the requested services are included in the individual quote.
Protection & claims
  • IVL says the signed moving contract, rather than the website terms, controls move-specific deposits, payments, cancellation, rescheduling, claim filing, and liability. No universal cancellation deadline, refund amount, claims deadline, or storage term was established from the checked pages. Obtain and review the applicable terms before booking.
  • The checked pages do not establish what loss or damage protection is included, its limits or exclusions, or the availability and terms of optional coverage. Ask for the written valuation or insurance terms applicable to the international shipment; the provider's website says move-specific liability is governed by the signed contract.
  • Confirm the applicable coverage, exclusions, deductibles and claims process in writing.
  • The published New Zealand contract identifies Crown as Crown Worldwide (NZ) Limited; confirm whether it applies to your booking. It requires cancellation notice by 5 p.m. on the seventh working day before the work; later customer cancellation incurs a fee at a rate set by Crown. It also sets written loss and damage notification rules and separate notification deadlines for claims under a policy arranged by Crown. Non-incidental storage is billed monthly in advance and charged by the week or part week, unless otherwise agreed in writing. Ask for the applicable contract, notification deadlines, cancellation fees and storage billing rules in writing; do not assume these terms govern a booking under another contract.
  • The published New Zealand contract describes owner’s-risk terms, insurance arrangements and a possible need for separate in-store cover. This does not establish that any specific move is insured or that those terms govern another contract. Ask for the applicable insurance arrangements, policy, exclusions, storage cover and claims process before booking.
  • Confirm the applicable coverage, exclusions, deductibles and claims process in writing.
Tradeoffs & terms to check
  • An initial website, phone, or email estimate is non-binding under IVL's website terms, and the final price can differ.
  • The operating crew or partner may differ by move; ask who will handle each leg and check the responsible company's details.
  • The provider's international guide says customs clearance is not included in every international quote; port shipments can leave the customer responsible for clearance, destination pickup, and port charges.
  • IVL says the signed moving contract, rather than the website terms, controls move-specific deposits, payments, cancellation, rescheduling, claim filing, and liability. No universal cancellation deadline, refund amount, claims deadline, or storage term was established from the checked pages. Obtain and review the applicable terms before booking.
  • IVL's website terms list USDOT 2293832, MC 796971, and FMC 021051 and call the provider International Van Lines, LLC. FMCSA's November 2, 2026 snapshot for the same USDOT and MC numbers instead names INTERNATIONAL VAN LINES INC and lists an active USDOT number and household-goods motor-carrier authorization. The difference in legal entity names is unresolved; confirm the contracting entity and its current authority before booking. FMC licensing and household-goods broker authority were not independently checked.
  • The specific crew, transport provider, route and services must be confirmed for the individual move; use of Crown personnel is not promised for every stage.
  • A quote may not include every potential expense. The checked New Zealand contract lists exclusions and possible extra charges, although other contracts may differ.
  • The published New Zealand contract identifies Crown as Crown Worldwide (NZ) Limited; confirm whether it applies to your booking. It requires cancellation notice by 5 p.m. on the seventh working day before the work; later customer cancellation incurs a fee at a rate set by Crown. It also sets written loss and damage notification rules and separate notification deadlines for claims under a policy arranged by Crown. Non-incidental storage is billed monthly in advance and charged by the week or part week, unless otherwise agreed in writing. Ask for the applicable contract, notification deadlines, cancellation fees and storage billing rules in writing; do not assume these terms govern a booking under another contract.
  • The reviewed sources identify the New Zealand contracting entity as Crown Worldwide (NZ) Limited but do not independently establish current carrier or broker licensing, registration, endorsement or insurance for a specific move or jurisdiction. Ask for the contracting entity and verify applicable credentials with the relevant regulator.
Sources checked
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How to read the differences

Start with your requirements.

For the same origin, destination, inventory and timing, ask who coordinates and performs each stage. Compare packing, shipment method, customs documentation, destination handling, storage, delivery, exclusions, valuation or insurance and the claims process in writing. Verify route availability and responsible parties directly.

Who does the work?

International Van Lines: Carrier and logistics provider using partners: IVL says it has its own fleet and in-house crews and maintains household-goods broker authority. Its terms also describe a network of carrier partners and service providers. The federal snapshot separately verifies household-goods motor-carrier authority for the entity under the listed USDOT number; broker authority was not independently verified..

Crown Relocations: Moving and relocation provider with its own stated facilities and equipment, rather than merely an advertised marketplace. Crown says it uses its own crews and vehicles wherever possible. Its New Zealand contract permits use of outside contractors and transport companies. The legal carrier or broker classification for a particular entity or route was not independently verified..

Read the role and work row above. A marketplace, carrier, rental or storage provider may have a different role; confirm who performs each part of your job.

Check your locations

International Van Lines: IVL says it provides national and international logistics to and from 150 countries. The checked pages do not establish availability for every origin, destination, date, or service level; request confirmation for the exact route.

Crown Relocations: Crown describes an international network of offices and facilities and advertises international moving. A network presence does not establish service on every route or at every address. Confirm the origin, destination, dates, access and available services with the relevant local Crown entity.

A broad service area does not guarantee your route, facility or dates.

Compare the listed options

Listed for International Van Lines

  • International ocean freight and air freight options, with a customized shipping plan according to the provider.
  • Online and telephone requests for an international moving quote.

Listed for Crown Relocations

  • Crown describes door-to-door packing, handling, transportation and storage for international moves.
  • Crown says it provides a dedicated move manager for each relocation.

Different wording in the records does not prove an option is exclusive, included or absent. Check the full service details and your quote.

Read the quote, not just the rate

International Van Lines: Request a quote online or by phone. IVL's website terms describe online, telephone, and email quotes as non-binding estimates and say final pricing is set by the written moving contract and can vary with disclosed factors. Its general international guide says quotes are based on shipment volume or container size. Ask for an itemized written estimate and confirm whether customs clearance, destination pickup, and port charges are included.

Crown Relocations: Request an individualized estimate; standard pricing was not established in the reviewed sources. Crown's estimate guide discusses transport mode, destination, customs and storage as factors to review when assessing the move and its costs. Its New Zealand contract says changes in specified rates and charges can result in additional costs and that customs duties, quarantine costs, storage and insurance premiums are excluded unless expressly stipulated in the signed quote. Those local terms may not govern another contract; ask for an itemized quote and its change and exclusion rules.

Compare the same scope and all fees. Public pricing is not a ranking or a guaranteed price for your move.

Questions to ask both providers

  • Who handles packing, export, freight, destination services and delivery on this route?
  • Does the written quote include customs documentation, port charges, storage and destination handling?
  • What are the shipment and delivery windows, valuation or insurance terms, exclusions and claims process?

Confirm your written terms, applicable licensing and the identities of any third parties. Valuation, insurance and liability coverage are not interchangeable; ask what covers your belongings or vehicle and who handles claims.

Questions about this comparison

How can I compare quotes fairly?

Ask both providers to quote the same dates, route, inventory, access conditions and service scope. Compare the work, equipment, storage, protection options and all applicable fees. A headline rate is not a complete move-specific price.

Does this comparison identify a best provider or guaranteed lower cost?

No. It compares public facts and practical considerations, not tested performance or a universal winner. The fit depends on your move, the actual provider, current availability and written contract terms. Obtain current quotes and independently verify applicable licenses and coverage.